Senior QA Engineer

Why we are hiring

Since its official launch in October 2019, over 300 companies have implemented Autify for Web, a test automation platform for web applications. The product is steadily growing, and we have provided basic functions expected in a test automation platform. However, we are receiving many requests for additional features and improvements from our clients. We also launched the beta-version of Autify for Mobile, a test automation platform for mobile apps, in April 2021, and we continue to expand our product lineup.

Traditionally, the rigid QA process has relied on manual testing. However, we cannot cope with rapid changes in the market if we were to stick with the old way of testing, where critical issues are only found at the quality assurance stage. On the other hand, prioritizing speed at the expense of quality will make product delivery unsustainable in the long run.
 
So far, our development engineers have maintained quality by using Autify or other tools when adding features or when issues occur. However, as the service has grown, we have reached a phase where we must elevate the quality of our software test automation platform to the next level.
 
To achieve faster release cycles and high quality, we are looking for a Quality Assurance professional who will constantly scrutinize what an ideal QA looks like and establish Autify's position as an industry leader.

Responsibilities

• Drive and own the quality output for one team and its product
• Understand requirements, validate acceptance criteria, design test cases, with the support of the engineering team
• Create test automation, manage the automation pipeline for the team and run  manual tests
• Track test gaps, quality, and productivity metrics. Work with other engineering teams to improve gaps in this data
• Understand and fill the product gaps through internal product usage and driving initiatives with the support of engineering and business teams.
• Design, promote and improve QA processes to maintain high quality without slowing down development. This includes proposing and formulating bug prevention systems.

Requirements

• Being able to work in Japan standard time (Working partially in JST can be discussed)
• At least 3 years of QA experience in agile software development processes.
• Experience working in teams leveraging continuous Integration systems(e.g. CircleCI, Github actions, or Jenkins).
• Experience in setting up QA processes for entire products with E2E automation tools (Autify, Playwright, Selenium, or Appium).
• Collaborative team spirit with effective communication skills
• Experience working with development engineers to improve QA processes.
  • e.g.) In addition to finding bugs in the testing phase, you have taken initiatives to prevent issues earlier in the development process (such as by adding automated tests in CI and reviewing specifications by the QA staff).
  • e.g.) You have worked with development engineers to improve the QA process to release features more frequently.
  • e.g.) You have demonstrated support for our solution direction by leveraging your understanding of the entire development cycle, software release pain points, and quality challenges, effectively translating this knowledge to benefit our customers.
  • e.g.) You have attended service specifications and UI/UX review meetings and provided suggestions for improving the software quality.
• Ability to communicate and work in English

Preferred

• Experience in driving workshops across different teams and specialties.
• Experience in project management.
• Holds ISTQB/JSTQB certification(s).
• Holds a Certified ScrumMaster (CSM) qualification.
• Experience in Machine learning or generative AI QA.
• Have the ability to listen, communicate, and learn from developers' experiences and pain points. (Will need to interface with multiple teams and support projects to improve developer experience)

Desired personality traits

• A passion for improving the entire development process and the overall quality of the product, not just around QA.
• The drive to communicate proactively with product managers, development engineers, customer success departments, and other relevant departments to solve issues or improve the products.